Return policy
Effective Date: February 2, 2026
At BIMIPI, we want you to be completely satisfied with your purchase. If you are not satisfied, we are here to help.
1. Returns
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You have 30 calendar days from the date you received your item to request a return.
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To be eligible for a return, your item must be:
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Unused, unworn, and in the same condition as received
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In the original packaging
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2. Refunds
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Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
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If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 7 business days.
3. Shipping
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You are responsible for paying your own return shipping costs.
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Shipping costs are non-refundable.
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For defective or damaged items, please contact us immediately at support@bimipi.com for assistance.
4. Exchanges
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We currently only offer refunds, not direct exchanges.
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If you want a different product, please return your original order for a refund and place a new order.
5. Contact Us
If you have any questions about returns, refunds, or exchanges, please contact us:
Email: support@bimipi.com