Return policy

Effective Date: February 2, 2026

At BIMIPI, we want you to be completely satisfied with your purchase. If you are not satisfied, we are here to help.


1. Returns

  • You have 30 calendar days from the date you received your item to request a return.

  • To be eligible for a return, your item must be:

    • Unused, unworn, and in the same condition as received

    • In the original packaging


2. Refunds

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 7 business days.


3. Shipping

  • You are responsible for paying your own return shipping costs.

  • Shipping costs are non-refundable.

  • For defective or damaged items, please contact us immediately at support@bimipi.com for assistance.


4. Exchanges

  • We currently only offer refunds, not direct exchanges.

  • If you want a different product, please return your original order for a refund and place a new order.


5. Contact Us

If you have any questions about returns, refunds, or exchanges, please contact us:
Email: support@bimipi.com